What will Silver 4 Team Members do:

COVID 19 questionnaire screening upon Check-in
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Temperature Check
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Effective hands cleaning and get ready to work
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Stylists will wear face mask, face shield and gloves at all time during work
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Check-in and Guide the client to the designated service station
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Apply hand sanitizer or perform effective hand washing before and after physical contact with client
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Disinfected tools after between client
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Bring terminal to the client's station to proceed with payment after completion of service
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Disinfect payment machine with alcohol wipe before and after each usage
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Offer Hand Sanitizer to the client to clean hands
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Check-out client
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Thoroughly clean service station with disinfecting solution
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Set up new sets of tools and make it ready for the next client
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Clean up own PPE and hand washing after cleaning
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Replace used gloves with new one before servicing the next client

What will you experience at Silver 4 as a client :

COVID 19 questionnaire screening upon Checking-in
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Temperature Scan
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Receive hand sanitizer drops to clean hands
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Put on face mask and gloves
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Proceed to service station
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Continue with payment after service at the same station
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Receive hand sanitizer drops to clean hands
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Check-out

Silver4 Salon is committed to protect you and your family. We are taking actions as by health authority to stop the spread. It is our intent that to give you a safe, worry-free environment while you receive services.

• Staffs with flu-like symptoms or who has had recent travel history will not be working or servicing client, until a 14-days quarantine period has passed.
• Each station will be cleaned thoroughly with disinfectant before service.
• At most there will be three appointments at the any time to practice safe social distance (approximately two meters).
• Client will be offered hand sanitizer upon entering the salon.
• Contact with others will be minimized. Each client is serviced by one stylist from checkin time until checkout.
• Staffs may wear mask to minimize exposure. Please do not be alarmed and take this as a warning sign. We encourage our workers to wear masks as a preventive measure.
• Please inform at booking time if you've had recent travel history or flu-like symptom, even if it's mild.
• Staff may ask to cancel / reschedule during appointment if you show any sign of flu-like symptom.

To appreciate the kind understanding and support from our clients, we sincerely offer extra 10% discount for all services during this period of time.

Thank you for your trust and business. Let's do our best to keep everyone safe and stay pretty always.

The team at Silver 4 Salon prides themselves on providing you with an exceptional service and experience. All designers are licensed professionals and are committed to continuing education. We strive for 100% customer satisfaction and do not issue refunds. Please notify us within 72 hours if you are dissatisfied with our services. Redo appointments will usually be accommodated within 7 days. If the client schedules beyond this time, or chooses to reschedule, the appointment is no longer considered a redo and charges will apply. Certain services at Silver 4 salon will not be guaranteed without the purchase of at-home maintenance products bought directly from us. All discounted services are final sale, we do not offer redo or refund on discounted services, inspect your result before leaving the salon.

To ensure we can provide the best customer service possible to our clients we require a 48-hours notice of cancellation of any appointment to allow our designers to have the opportunity to schedule another client for that time. If a 48-hours notice of cancellation is not given, up to maximum 100% of charge of the service booked will be charged to your credit card.

A service that requires 3+ hours of scheduled time will be asked to place a 25% deposit at the time of booking to secure your appointment(s). This deposit will be non-refundable if the appointment is not cancelled within our 24-hour cancellation policy.